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Jan Steinman's avatar

I didn't see this pattern, which I have experience several times, lately with "The Epoch Times": the endless login loop.

They sent me some sample content, which looked fairly progressive. I signed up for a paid subscription, and they began charging me monthly.

It was a bait-and-switch. They are strongly conservative, and the first issue I looked at was completely contrary to what had enticed me to send them money. I immediately tried to log in to cancel, but found what I thought was my password no longer worked. I then tried to set my password, but got into an endless loop where I had to log in — using my password — in order to change my password!

I sent their support email a request to cancel. They responded that I had to log in and cancel online. I tried again, and got the same endless login loop. I told them that, and they just insisted that I had to log in to cancel.

Then, I cancelled my credit card. Now, I'm getting a stream of "your charge was declined" messages from my bank. Still annoying, but at least it's not costing me anything but irritation!

Mark Baldwin's avatar

This is a great compendium of on-line trickery. Very valuable. I’ll add one. When you run out of iCloud space, Apple makes it very easy to buy more space, but difficult to delete unwanted files from iCloud Drive. If you delete photos, for instance, they are only removed after 30 days, meaning you continue to get alerts telling you iCloud is full. There’s a way to delete everything quickly, but it’s a convoluted process. I used to be an Apple advocate (bought a Mac SE30 a million years ago), but they’ve now convinced me that they’re deceptive jerks.

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