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Jan Steinman's avatar

I didn't see this pattern, which I have experience several times, lately with "The Epoch Times": the endless login loop.

They sent me some sample content, which looked fairly progressive. I signed up for a paid subscription, and they began charging me monthly.

It was a bait-and-switch. They are strongly conservative, and the first issue I looked at was completely contrary to what had enticed me to send them money. I immediately tried to log in to cancel, but found what I thought was my password no longer worked. I then tried to set my password, but got into an endless loop where I had to log in — using my password — in order to change my password!

I sent their support email a request to cancel. They responded that I had to log in and cancel online. I tried again, and got the same endless login loop. I told them that, and they just insisted that I had to log in to cancel.

Then, I cancelled my credit card. Now, I'm getting a stream of "your charge was declined" messages from my bank. Still annoying, but at least it's not costing me anything but irritation!

David Krieger's avatar

Too many steps? I just stop and say to myself not worth my time my and effort and I really don't need this information P

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